Testimonials

I own a Guesthouse business in Queensland and am delighted to have made contact with Ian and Tori who looked after my business, to the high standard I expect, while I took a trip overseas.

I always like to add “that little bit extra” for my guests' stay and can say without hesitation that Ian and Tori added that and more.

Returned guests have praised their professional yet always friendly service and raved about their breakfasts.

I have no hesitation whatsoever in recommending them to look after your business.

Susan Yorkshire
Rose Bud Guesthouse

I thank my lucky stars the day that I came across Ian & Tori Hamilton whilst searching for relief managers for my 10 room Bed & Breakfast at Maleny in Queensland.

We had worked extremely hard to build up our business and were always hesitant to leave our baby in the hands of others until the Hamiltons!

Initially we started out with just a week of relief coverage and returned to find our property gleaming from head to toe, our gardens beautifully tended but most importantly absolutely beaming customers. This was the start of a long and happy working relationship with Ian & Tori.

They are both very professional in every aspect of their duties and always manage to attend to every customer request quickly and with big smiles.

They specialise in cooking delicious breakfasts, have a high attention to all details of the management and cleaning of the property, and have great computer skills so our booking system was no problem, as well they have in-depth marketing & accounting experience.

I can’t recommend them highly enough – they kept us sane by ensuring we could take a well-earned break and know every aspect of our business was being professionally managed in every aspect.

Carol Veriga
McMahons Bed and Breakfast

My husband and I run a Bed & Breakfast in Leura, NSW. We contacted Tori and Ian Hamilton last year when we decided to take a short break away. On meeting them we knew they would be perfect relief managers for our business.

They did a great job of looking after our guests and of the everyday upkeep and maintenance of the house. All aspects of running a B&B were adhered to in a professional manner. We had positive  feedback from our return guests and therefore I would not hesitate in recommending Tori and Ian as relief managers.



Denise Keith

Broomelea Bed & Breakfast

We've had a few people look after our Motel over the last few years but it's hard to beat the service provided by Tori and Ian Hamilton.

Our business was treated as if it was their own and with both enjoying the company of people, while being hardworking and professional at the same time, made it very easy for us to decide they are definitely the people to run our business when we take a break.

John and Ingrid Gilston
Waves Motel

We employed the services of Tori and Ian who looked after our property for 4 weeks while we were overseas on holiday.

Their attention to detail and an understanding of the business, not only in the back office, but also front of house, was nothing short of very professional.

The acid test of a reference in these circumstances is "would you employ them again" - very short answer - "in a heart beat".

Thank you for a job well done. We will stay in touch and certainly let you know when we intend to travel again.

Ken & Suzie Winterschladen
Berenbell Vineyard Retreat